Get in Touch
Our admissions team and clinical staff are here to help you or your loved one take the first step toward recovery. Contact our treatment center by phone, email, or visit us in person.
Address
1900 Longview Rd
Union City, TN 38261
Our treatment center welcomes visitors during scheduled hours.
Hours
Admissions: 24/7
Visiting Hours: Daily 10:00 AM - 8:00 PM
Front Desk: 24/7
Department Contacts
Admissions Department
For new patient inquiries, insurance verification, and scheduling assessments.
General Inquiries
For general information, visiting hours, and community outreach.
Your Privacy Is Protected
RUY Helpline is fully compliant with HIPAA (Health Insurance Portability and Accountability Act) and 42 CFR Part 2 federal confidentiality regulations. All communications with our treatment center, including phone calls, emails, and form submissions, are strictly confidential. Your personal health information will never be shared without your explicit written consent. We are committed to protecting your privacy throughout every step of the recovery process.
Our Location & Directions
RUY Helpline is conveniently located in Union City, Tennessee. Our treatment center is easily accessible from major highways and neighboring cities across the region.
RUY Helpline - Mental Health & Behavioral Treatment
1900 Longview Rd, Union City, TN 38261
Driving Directions
From Memphis, TN (Approximately 2 Hours)
Take I-40 East to US-45W North toward Jackson. Continue on US-45W North through Milan and Trenton. Follow US-45W into Union City. Turn right onto Longview Rd. Our treatment center will be on your right at 1900 Longview Rd.
From Nashville, TN (Approximately 2.5 Hours)
Take I-24 West toward Clarksville. Merge onto I-24 W/US-79 W. Continue on US-79 West through Paris and Dresden. Follow TN-22 North to Union City. Take Longview Rd. Our facility is located at 1900 Longview Rd.
From Paducah, KY (Approximately 45 Minutes)
Take US-45 South across the Kentucky-Tennessee border. Continue south on US-45 into Union City. Turn left onto Longview Rd. Our treatment center is at 1900 Longview Rd on the right side.
From Jackson, TN (Approximately 1.5 Hours)
Head north on US-45W through Milan and Trenton. Continue following US-45W into Union City. Turn right onto Longview Rd. Our campus is located at 1900 Longview Rd.
Transportation Information
Airport Access
The nearest major airport is Memphis International Airport (MEM), approximately 2 hours south of our facility. Nashville International Airport (BNA) is approximately 2.5 hours to the east. Our admissions coordinators can assist with transportation arrangements from either airport upon request.
Transportation Assistance
We understand that arranging transportation to our treatment center can be a challenge. Our admissions team can help coordinate travel logistics for patients coming from anywhere in the region. Please call (423) 249-9898 to discuss transportation options.
Local Transportation
Union City is accessible via major highways including US-45W and US-51. The town offers local taxi services and rideshare options for patients and visitors who need transportation within the area.
Service Area
We welcome patients from across Tennessee and neighboring states including Kentucky, Mississippi, Arkansas, Alabama, and Missouri. Our treatment center serves individuals and families from communities throughout the region who are seeking high-quality addiction treatment and mental health care. Distance should never be a barrier to recovery — contact our admissions team to discuss how we can help you or your loved one get started.
We're Here 24/7
Whether you are ready to begin treatment or simply have questions, our compassionate team at RUY Helpline is available around the clock to help.
(423) 249-9898